This Privacy Policy describes how www.Accetel.es collects, uses, and discloses your Personal Information when you visit or make a purchase on the Site.
Collection of Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify a person (including the information below) as “Personal Information.” See the list below for more information about what Personal Information we collect and why.
Device Information
- Examples of Personal Information collected: web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
- Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
- Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
- Disclosure for a business purpose: shared with our processor Prestashop.
Order Information
- Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
- Purpose of collection: to provide products or services to fulfill our contract, process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and, when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Source of collection: collected from you.
- Disclosure for a business purpose: shared with our processor Shopify.
Customer Support Information
- Examples of Personal Information collected: [MODIFICATIONS TO THE INFORMATION LISTED ABOVE OR ADDITIONAL INFORMATION AS NECESSARY]
- Purpose of collection: to provide customer support.
- Source of collection: collected from you.
- Disclosure for a business purpose: shared with our processor Prestashop.
Minors
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
- We use Prestashop to power our online store.
- We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
- We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here.
- For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Use of Personal Information
We use your Personal Information to provide you with our services, which include: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you up to date on new products, services, and offers.
Lawful Basis
According to the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal information under the following lawful bases:
- Your consent;
- The performance of the contract between you and the Site;
- Compliance with our legal obligations;
- To protect your vital interests;
- To perform a task carried out in the public interest;
- For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to delete this information. For more information on your right to erasure, please see the 'Your rights' section below.
Automated Decision-Making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our processor Prestashop uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
- Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
- Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.
GDPR
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or deleted. If you would like to exercise these rights, please contact us through the contact information below.
Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper.
This website does not collect personal data from users without their knowledge, nor is it transferred to third parties.
This website does not use cookies to collect personal data from users or record access IP addresses. Only session cookies are used for technical purposes (those that allow the user to navigate the website and use the various options and services on it). The website owned by Accetel Shop S.L does not contain links to third-party websites, whose privacy policies are beyond Accetel Shop S.L.'s control.
2. DATA CONTROLLER
Personal data that may be collected directly from the data subject voluntarily will be treated confidentially and will be stored securely under the responsibility of Accetel Shop S.L.
3. INFORMATION COLLECTED
The information that Accetel Shop S.L. collects through https://accetel.es/ consists of contact details provided voluntarily by the user through the website's contact form.
4. PURPOSE
The purpose of processing the data collected on the website corresponds to each of the processing activities carried out by Accetel Shop S.L. and will be accessible by sending an email to the following address: accetel@accetel.es
5. DATA RETENTION
Accetel Shop S.L. has an active security policy to protect the data, which includes both technical and organizational security solutions. Personal data provided will be retained for as long as necessary to fulfill the purpose for which they were collected and to determine potential liabilities arising from the purpose, in addition to the periods established in the archive and documentation regulations.
6. DATA COMMUNICATION
In general, personal data will not be communicated to third parties unless legally required.
7. RIGHTS OF INTERESTED PARTIES
Anyone has the right to obtain information about how Accetel Shop S.L. processes their data.
To allow the user to:
- Confirm or modify their data, they must send an email to: accetel@accetel.es
- Restrict the processing and use of their data, they must send an email to: accetel@accetel.es
- Request a copy of their data that Accetel Shop S.L. is responsible for, they must send an email to: accetel@accetel.es
- Erase (right to be forgotten) their data, they must send an email to: accetel@accetel.es
- Similarly, they can exercise their rights of access, rectification, erasure, and portability of their data, limitation and opposition to its processing, by addressing the following address: Calle Piedrafita 15, 28947 Fuenlabrada, Madrid.
8. PRIVACY
Accetel Shop S.L will guarantee the confidentiality and security of your personal data in accordance with article 9 LOPD, which regulates the Royal Decree 994/1999 of June 11, approving the Security Measures Regulations for automated files containing personal data.